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Returns must be requested within 3-5 days of receipt. Re-pack the product in the original box. All returned products must be in the original condition with all packing material and instructions. We cannot issue a full refund if any items do not meet these conditions. We will not accept any returns sent COD.
Should damage occur during shipment, do not refuse any shipment. Leave the merchandise in the original container and contact the delivering carrier and email us at info@babycribsandcribbedding.com within 24 hours. You will be advised as to subsequent procedures.
Exchanges can only be made on items of equal or greater value and must be approved by Customer Service; the restocking fee is waived on all exchanges. We can not accept any exchanges or returns on the following items: custom bedding or furniture, all sale items, holiday themed items after the holiday, any used, worn or cleaned items, and any cut yardage. For complete return/exchange instructions please email us at info@babycribsandcribbedding.com
Refunds and/or exchanges on any items must be made within 30 days of purchase. However, damaged items must be reported within 24 hours of receipt. Once the original item is returned and processed, your credit card account will be credited for the full amount minus a 35% restocking fee within 30 days of package being received, accepted and quality checked at our returns department.
Once the material has been ordered for a Custom Order, Client is responsible for material(s) even if the order is cancelled. Please note that shipping charges are not refundable. Shipping and handling charges are non-refundable except for manufacturer defects. Return shipping charges are the responsibility of the customer. |
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